FAQ

Frequently asked questions

Answers on features, pricing, security and support – compact and to the point. If something is missing, just write to us.

General questions

Meeting Metrics is an AI tool for Swiss teams that transcribes and summarizes meetings and turns them into tasks, decisions and searchable knowledge.
You record a meeting or upload a file. You then get a transcript, a structured summary, tasks and decisions, and can ask the meeting questions via chat.
Yes. Meeting Metrics is designed for Swiss German and Standard German and works well for mixed meetings, as they are common in Swiss SMEs.
Meeting Metrics works in the browser and offers apps for iOS and Android as well as desktop workflows for Mac and Windows. You can also upload existing audio and video files.
Your data is stored on Swiss infrastructure. Depending on your plan, summaries may use external AI APIs or extended Swiss processing. For team and annual plans, we provide data protection documentation for IT, HR and management.

Features

Yes, you can create and upload your own templates for different meeting types. These templates are then used for future summaries and help structure results to your needs.
Meeting Metrics combines transcription, speaker detection, templates, tasks and meeting chat. This lets teams search for specific meeting content instead of tediously flipping through individual summaries.
Yes. Meeting Metrics offers mobile apps for iOS and Android as well as desktop workflows for Mac and Windows.

Integration and compatibility

Right now, you can simply drag & drop recordings onto MeetingMetrics.ai to upload and analyze them. We're working on integrations with common video conferencing platforms like Zoom, Microsoft Teams and Google Meet.
Currently, you can download summaries as a PDF or copy them as text. We're working on integrations with various applications and tools, including CRM systems, project management tools and communication platforms.

Billing and pricing

We use Stripe for billing and offer monthly and annual subscriptions. There are special rates for teams and companies. Contact us so we can work out the right solution together.
We offer various pricing plans, including Free, Basic, Pro, Team, and Enterprise. Each plan is tailored to the different needs of our user groups and offers various features and services.
Our subscriptions have no minimum contract period.

Trial and account

Yes, you can try Meeting Metrics for free for up to 5 meetings and test the key features right away.
Visit our website and click "Try for free". Then create an account and summarize your next meeting for free.
You can cancel your account anytime via the account settings in the dashboard. If you have questions about cancellation, our support team is happy to help.
When you cancel your account, personal data is deleted in accordance with our privacy policy. You can export your data before cancelling.

Support

You can reach our support team anytime by email at info@meetingmetrics.ai. Our team is happy to help with questions or problems.
Yes, we offer annotated recordings of our onboarding sessions. You'll find them in the Help Center. We're also building a comprehensive knowledge base.
You can send feedback and suggestions for improvement to our support team anytime.

Next step

Your question is not listed?

Tell us briefly what you would like to know – or try Meeting Metrics right away with a recording of your own.

Try it yourself

Upload a recording. Check the result.

Start with a real conversation and see the transcript, summary and tasks directly in the app.

Try for free

From CHF 29 per user/month with annual billing · cancel monthly from CHF 59

No credit card required

Contact

Ask the team directly.

We answer questions about setup, data protection, pricing and templates.

Get in touch

Directly with the product team